Are e-gift cards refundable?

Once the e-gift card has been e-mailed, it is non-refundable.

How do I place an order?

You can shop online at any time and pay by credit card.

What delivery options do you offer?

E-gift cards are delivered via email.

How do I check the status of an order?

You can check the status of an order by clicking My Account in the drop down under your name. 

How is my order delivered?

Your recipient will receive an email or text message that contains a link to their gift card. You will also receive a confirmation email. The link will take them to their personalized gift card. 

What methods of payment do you accept?

We only accept debit and credit cards from Visa, American Express or MasterCard.

When will my recipient receive their e-gift card?

It can sometimes take up to 24 business hours from the time of purchase to review the order.

Why did I not receive my e-gift?

Due to their filtering system, some Email Service Providers (such as Yahoo and Gmail) may categorize your e-gift as spam or a promotional offer. Try checking your inbox, spam and promotions folders. If you find your e-gift has been delivered to your spam or promotions folder, mark us as a trusted site so that you can receive your e-gifts directly to your inbox in the future.


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